Airlines will be keen to give you your marching orders as soon as possible after a recent decision by the European Court of Justice (CJEU) on the time at which a flight is deemed to have arrived. The Court concluded “…… that the ‘arrival time’, which is used to determine the length of the delay to which passengers on a flight have been subject, corresponds to the time at which at least one of the doors of the aircraft is opened, the assumption being that, at that moment, the passengers are permitted to leave the aircraft,”
“Passengers continue to be subject, in the enclosed space in which they are sitting, to various constraints. It is only when the passengers are permitted to leave the aircraft and the order is given to that effect to open the doors of the aircraft that the passengers cease to be subject to those constraints and may in principle resume their normal activities.”
The ruling is significant for all EU regulated flights where passengers are entitled to between €250 (£200) and €600 (£480) in compensation (in addition to expenses) if a flight is delayed by at least three hours.
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